What are the shipping options?Updated a month ago

We use FedEx to ship all orders and each package is carefully packed in an insulated box with ice packs and a specialized temperature sensor monitor.

We have two shipping options available :

Standard Shipping:

Free standard shipping is the default option for standard online orders.* We offer temperature-controlled shipping to help ensure product quality year-round. Because transit times and weather conditions vary, our shipping schedule may adjust during summer and winter months. If an order is scheduled to ship on a holiday it will ship the next eligible business day.

*Free shipping is for the contiguous U.S. only. We no longer ship to Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands or locations outside the contiguous U.S.

Processing & Shipping Days

Orders placed Monday–Wednesday before 11:00 AM ET will typically ship the same day.
Orders placed Wednesday–Sunday after 11:00 AM ET may be held and shipped the following week, depending on transit time and temperature conditions.

Delivery Timeframes

Most orders are delivered within 2–3 days after shipment.
We primarily ship using residential delivery services that may include weekend delivery, as well as business delivery services that deliver Monday–Friday.

Important Notes

To protect product quality, some orders placed later in the week may be held to avoid extended transit over the weekend.
Because shipping methods are selected based on location, weather, and delivery timing, we are unable to guarantee in advance which carrier service will be used or the exact ship date.
Once your order ships, you will receive a tracking email with the most accurate delivery details.

Expedited Shipping ($29.99)

Expedited shipping follows a consistent schedule and is not affected by seasonal shipping adjustments:

Orders placed Monday–Thursday before 11:00 AM ET will ship the same day.
Orders placed Monday–Wednesday after 11:00 AM ET will ship the next business day.
Orders placed Thursday–Sunday after 11:00 AM ET will ship on Monday.

Need Your Order Sooner?

If you are running low or need your order by a specific date, please contact us before placing your order. We’re happy to review your location and provide the best available options.

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